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Events Calendar
********************************************** 911 Board Meeting *** Public Hearing On Proposed Rules *** Seating is limited, please call if you plan to attend in person to reserve a seat

Friday, August 28, 2015
10:00 am
3514A Bush St
Raleigh, NC

For all meetings, please notify the Executive Director, Richard Taylor at to ensure available seating. Also contact Mr. Taylor if you would like to participate via webconference.



FY2016 PSAP Funding Reconsideration Form

FY2015 PSAP Revenue Expenditure Report Form

FY2015-2016 PSAP Distributions

Approved Use of Fund List (June 19, 2015 Update)

List of Approved Training Classes

State 911 Plan

Interim Text to 911 Solution











North Carolina 911


Call Statistics   



In 2014 NC PSAPs Answered 7.3 million 911 calls




% of Total

Wireline Calls



VoIP Calls



Wireless Calls



Total Calls





911 Call Statistics for July 2015 July 2014 Comparison
Total Calls Percent of Total Total May 2014 Calls Percent of Total
Wireline Calls 122,844 17.1% 148,331 22.8%
VoIP Calls 48,702 6.8% 39,789 6.1%
Wireless Calls 545,673 76.1% 461,397 71.0%
Total Calls 717,219 100.00% 649,517 100.00%


Updates from the North Carolina 911 Board

911 Board Rules Receive OSBM (Office of State Budget & Management) Approval


OSBM has reviewed the 911 Board Subchapter C proposed rule change (09 NCAC 06 .0101-.0406) in accordance with G.S. 150B-21.4 and with E.O. 70 from 10/21/2010 as amended by E.O. 48 from 4/9/2014. The fiscal note is approved for publication. The pdf file of rule impact analysis is posted on the OSBM website at the following URL in compliance with G.S. 150B-19.1(c).


The proposed 911 Board rules were filed with the Office of Administrative Hearings on May 22, 2015. A public hearing has been scheduled for August 28, 2015 at 10am in the Banner Elk Room at 3514 A Bush Street, Raleigh, NC. Please see the document linked below for more information on the proposed rules.

Click here for information on the proposed rules.



Telecommunicator Recognitions:

The NC 911 Board recognized several Telecommunicators from Brunswick County for their work in helping a shark bite victim. Below NC 911 Board Vice Chairman Jason Barbour and Executive Director Richard Taylor recognize Brunswick County Telecommunicators Jonathan Talley, Jennifer Hatley, Kim Lewis (Communications Manager), and Lt. Todd Coring with a plaque for their outstanding service.    


Pictured left-right: Richard Taylor, Executive Director, Lt. Todd Coring, Telecommunicator Jonathan Talley, Jason Barbour, Vice Chairman, Telecommunicator Jennifer Hatley, and Kim Lewis, PSAP Manager.

Click here to view the NC Text to 911 Deployment Status

Map updated April 13, 2015




Line Line

911 Board members are appointed by the Governor, the President Pro Tem of the Senate, and the Speaker of the House. Please choose among these links to learn more about the 911 Board.

Voice Communication Service Providers provide voice connectivity through conventional telephones, VoIP devices, wireless devices, or combinations of those technologies. VCSP information may be found here.

911 calls are received by Public Safety Answering Points, or PSAPs. North Carolina PSAP information may be found here.

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