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Events Calendar

911 Board Funding Committee

Thursday, May 7, 2015
9:00 am
Kitty Hawk Room
3514A Bush Street
Raleigh, NC

911 Board Standards Committee

Thursday, May 14, 2015
10:00 am
Banner Elk Room
3514A Bush Street
Raleigh, NC

Please notify the Executive Director, Richard Taylor at Richard.taylor@nc.gov to ensure available seating. Also contact Mr. Taylor if you would like to participate via webconference.


Newsroom

 

FY2016 PSAP Funding Reconsideration Form

FY2014 PSAP Revenue Expenditure Report Form

FY2015-2016 PSAP Distributions

Approved Use of Fund List (January 24, 2014 Update)

List of Approved Training Classes

Draft Operating Standards 1/25/2013 pdf

State 911 Plan

Interim Text to 911 Solution

 

 

 

Photos

 

Welcome

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North Carolina 911

 

Call Statistics   

 

 

In 2014 NC PSAPs Answered 7.3 million 911 calls

 

 

Calls

% of Total

Wireline Calls

1,738,215

23.8%

VoIP Calls

470,147

6.4%

Wireless Calls

5,087,289

69.8%

Total Calls

7,295,651

100.0%

 

 

911 Call Statistics for April 2015 March 2015 Comparison
Total Calls Percent of Total Total March 2014 Calls Percent of Total
Wireline Calls 123,019 19.7% 126,997 20.5%
VoIP Calls 45,008 7.2% 45,020 7.3%
Wireless Calls 457,784 73.2% 446,375 72.2%
Total Calls 625,811 100.00% 618,392 100.00%

 

Updates from the North Carolina 911 Board

Telecommunicator Recognitions:
The NC 911 Board recognized several Telecommunicators from Randolph County for their work in helping to apprehend a murder suspect on 12/5/2014.  After allegedly killing his wife in Randolph County and dropping two children off at a church, the suspect fled south.  The Randolph County telecommunicators were able to keep up with the suspect’s location by pinging his cell phone enabling law enforcement to apprehend the suspect near the Georgia-Florida line.   Below NC 911 Board Chairman Chris Estes and Executive Director Richard Taylor recognize Randolph County Telecommunicators Lane Richardson, Travis Auman, Jamie Bailey, Dessaree Walter, Traci Allred, Sandy Smith along with Shift Supervisor Janet King with a plaque for their outstanding service.    

Randolph

The Board also recognized telecommunicators from Halifax County who handled a train derailment in Halifax, NC on 3/9/2015.  The train struck a tractor trailer stranded on a railroad crossing, injuring approximately 55 people on the train.  Below Halifax Telecommunicators April Shaw, Erica Matthews, Amber Smith, Heather Pleasant, Sheena Brown, Judy Griffin, Jacyln McElwee with 911 Director Heather Joyner receive a plaque from Board Chairman Chris Estes recognizing them for their teamwork during the event. 

 

 

 
NC Text to 911 Deployment Status Excel
TextTo911ByCounty

Map updated April 13, 2015

 

 

 

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911 Board members are appointed by the Governor, the President Pro Tem of the Senate, and the Speaker of the House. Please choose among these links to learn more about the 911 Board.

Voice Communication Service Providers provide voice connectivity through conventional telephones, VoIP devices, wireless devices, or combinations of those technologies. VCSP information may be found here.

911 calls are received by Public Safety Answering Points, or PSAPs. North Carolina PSAP information may be found here.

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