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Events Calendar

911 Board Meeting

Friday, July 31, 2015
10:00 am
3514A Bush St
Raleigh, NC

Please notify the Executive Director, Richard Taylor at Richard.taylor@nc.gov to ensure available seating. Also contact Mr. Taylor if you would like to participate via webconference.


Newsroom

 

FY2016 PSAP Funding Reconsideration Form

FY2015 PSAP Revenue Expenditure Report Form

FY2015-2016 PSAP Distributions

Approved Use of Fund List (June 19, 2015 Update)

List of Approved Training Classes

Draft Operating Standards 1/25/2013 pdf

State 911 Plan

Interim Text to 911 Solution

 

 

 

Photos

 

Welcome

Line

 

 

 

North Carolina 911

 

Call Statistics   

 

 

In 2014 NC PSAPs Answered 7.3 million 911 calls

 

 

Calls

% of Total

Wireline Calls

1,738,215

23.8%

VoIP Calls

470,147

6.4%

Wireless Calls

5,087,289

69.8%

Total Calls

7,295,651

100.0%

 

 

911 Call Statistics for June 2015 June 2014 Comparison
Total Calls Percent of Total Total May 2014 Calls Percent of Total
Wireline Calls 122,577 17.8% 145,635 23.0%
VoIP Calls 47,254 6.9% 38,603 6.1%
Wireless Calls 519,510 75.4% 450,070 71.0%
Total Calls 689,341 100.00% 634,308 100.00%

 

Updates from the North Carolina 911 Board

911 Board Rules Receive OSBM (Office of State Budget & Management) Approval

 

OSBM has reviewed the 911 Board Subchapter C proposed rule change (09 NCAC 06 .0101-.0406) in accordance with G.S. 150B-21.4 and with E.O. 70 from 10/21/2010 as amended by E.O. 48 from 4/9/2014. The fiscal note is approved for publication. The pdf file of rule impact analysis is posted on the OSBM website at the following URL http://www.osbm.state.nc.us/files/pdf_files/ITS05082015.pdf in compliance with G.S. 150B-19.1(c).

 

The proposed 911 Board rules were filed with the Office of Administrative Hearings on May 22, 2015. A public hearing has been scheduled for August 28, 2015 at 10am in the Banner Elk Room at 3514 A Bush Street, Raleigh, NC. Please see the document linked below for more information on the proposed rules.

Click here for information on the proposed rules.

 

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Telecommunicator Recognitions:


The NC 911 Board recognized several Telecommunicators from Burke County for their work in helping to locate two people who were lost in the mountains. Below NC 911 Board Chairman Chris Estes and Executive Director Richard Taylor recognize Burke County Telecommunicators Robert Chapman, Anthony Ellis, Candy Strezinski (PSAP Director), Michael Byers, Crystal Buchanan, Jennifer Tilley, and Andrew Thomas with a plaque for their outstanding service.    

Burke

Pictured left-right: Telecommunicators Robert Chapman, Anthony Ellis, Richard Taylor, Executive Director, Chris Estes, Chairman, Candy Strezinski, PSAP Director, Telecommunicators Michael Byers, Crystal Buchanan, Jennifer Tilley, and Andrew Thomas.

 
Click here to view the NC Text to 911 Deployment Status
TextTo911ByCounty

Map updated April 13, 2015

 

 

 

Line Line

911 Board members are appointed by the Governor, the President Pro Tem of the Senate, and the Speaker of the House. Please choose among these links to learn more about the 911 Board.

Voice Communication Service Providers provide voice connectivity through conventional telephones, VoIP devices, wireless devices, or combinations of those technologies. VCSP information may be found here.

911 calls are received by Public Safety Answering Points, or PSAPs. North Carolina PSAP information may be found here.

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