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Events Calendar

911 Board Meeting

Friday, February 27, 2015
10:00 am
Banner Elk Room
3514A Bush Street
Raleigh, NC

Please notify the Executive Director, Richard Taylor at to ensure available seating. Also contact Mr. Taylor if you would like to participate via webconference.



PSAP Grants

FY2016 PSAP Funding Reconsideration Form

FY2014 PSAP Revenue Expenditure Report Form

FY2015-2016 PSAP Distributions

Approved Use of Fund List (January 24, 2014 Update)

List of Approved Training Classes

Draft Operating Standards 1/25/2013 pdf

State 911 Plan

Interim Text to 911 Solution










Attention: The NC 911 Board will be meeting Friday February 27, 2015



North Carolina 911


Call Statistics   



In 2014 NC PSAPs Answered 7.3 million 911 calls




% of Total

Wireline Calls



VoIP Calls



Wireless Calls



Total Calls





911 Call Statistics for January 2015 January 2014 Comparison
Total Calls Percent of Total Total Jan 2014 Calls Percent of Total
Wireline Calls 126,457 21.54% 154,998 26.88%
VoIP Calls 46,153 7.86% 37,380 6.48%
Wireless Calls 414,353 70.59% 384,147 66.63%
Total Calls 586,963 100.00% 576,525 100.00%



Updates from the North Carolina 911 Board

The 911 Board is now accepting


comments regarding


the "PSAP


Compliance" Document


The PSAP Compliance Document, which can be found by clicking on this link, DRAFT PSAP Compliance Process V14 , was compiled by the NC 911 Board Standards Committee - Standards Enforcement Committee to be used as the process for inspecting PSAPs for compliance of standards once they have been adopted as rules and implemented. Comments should be made by email to Comments will be received until February 25, 2015. The 911 Board will vote on the PSAP Compliance document at the February 27, 2015 meeting. If you have any questions, please contact Richard Taylor at or by phone at 919-754-2942.



Grant applications are now being accepted through midnight April 10, 2015. You must have an NCID to access the application. Use this link NC 911 Board Grants to learn how to get your NCID or to start your grant application if you already have an NCID and have been given access to the 911 Board Grant application site. If you have questions, contact Richard Taylor at or telephone at 919-754-2942.


NC Text to 911 Deployment Status as of January 28th, 2015 ExcelTextTo911ByCounty





Line Line

911 Board members are appointed by the Governor, the President Pro Tem of the Senate, and the Speaker of the House. Please choose among these links to learn more about the 911 Board.

Voice Communication Service Providers provide voice connectivity through conventional telephones, VoIP devices, wireless devices, or combinations of those technologies. VCSP information may be found here.

911 calls are received by Public Safety Answering Points, or PSAPs. North Carolina PSAP information may be found here.

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