North Carolina 911
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Events Calendar
************************************************ NC911 Board Education Committee
Wednesday, February 17, 2016
2:30 pm
3514A Bush Street
Raleigh, NC
For All Meetings
Please notify the Executive Director, Richard Taylor at to ensure available seating. Also contact Mr. Taylor if you would like to participate via webconference.



FY2017 PSAP Funding Reconsideration Form

FY2015 PSAP Revenue Expenditure Report Form

FY2015-2016 PSAP Distributions

Approved Use of Fund List (June 19, 2015 Update)

List of Approved Training Classes

State 911 Plan

Interim Text to 911 Solution








Welcome To The North Carolina 911 Board




Updates from the North Carolina 911 Board


Public Rulemaking Hearing

Scheduled for February 26, 2016 for Six

Additional 911 Board Rules

click on the above link for complete information


Check out our new Education Committee Page



North Carolina 911


Call Statistics   



In 2015 NC PSAPs Answered 7.7 million 911 calls




% of Total

Wireline Calls



VoIP Calls



Wireless Calls



Total Calls





911 Call Statistics for January 2016 January 2015 Comparison
Total Calls Percent of Total Total January 2015 Calls Percent of Total
Wireline Calls 114,774 17.8% 126,457 21.5%
VoIP Calls 49,297 7.6% 46,153 7.9%
Wireless Calls 481,791 74.6% 414,353 70.6%
Total Calls 645,862 100.00% 586,963 100.00%



Telecommunicator Recognitions:

The NC 911 Board recognized Charlotte-Mecklenburg 911 Telecommunicator Ashley Hayes for her professional response to a breaking and entering in progress call. Ashley remained on the phone with the caller for over 11 minutes reassuring the caller that help was on the way while at the same time relaying vital information to responders. When CMPD officers arrived, they apprehended 3 suspects hiding in a closet.

Pictured left to right are: Executive Director Richard Taylor, Telecommunicator Ashley Hayes, Chairman Chris Estes




Click here to view the NC Text to 911 Deployment Status

Map updated January 12, 2016




Line Line

911 Board members are appointed by the Governor, the President Pro Tem of the Senate, and the Speaker of the House. Please choose among these links to learn more about the 911 Board.

Voice Communication Service Providers provide voice connectivity through conventional telephones, VoIP devices, wireless devices, or combinations of those technologies. VCSP information may be found here.

911 calls are received by Public Safety Answering Points, or PSAPs. North Carolina PSAP information may be found here.

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